3 Reasons Why Provider Ratings MatterMore and more patients are doing their homework online before choosing a medical provider or facility. Star ratings and online reviews have…May 26, 2021May 26, 2021
How to Develop a Strong Financial Partnership with Patients (and why it matters)The financial relationship between healthcare providers and patients has endured a dramatic transformation over the last decade. The drive…Apr 13, 2021Apr 13, 2021
Overcoming Barriers to Health Equity with TechnologyDisparities in health and healthcare by race, ethnicity, language, and socioeconomic status are an ongoing dilemma in our country. The…Apr 13, 2021Apr 13, 2021
Can Technology Fix the Loneliness Epidemic?A few years ago, I attended a healthcare conference where the keynote speaker talked about the loneliness epidemic. That presentation…Mar 4, 2021Mar 4, 2021
Healthcare in 2021: A Recovery Fueled by Health TechnologyThe turbulent year of 2020 is finally behind us. It has indeed been a trying time for us all, both personally and professionally. As we…Jan 20, 2021Jan 20, 2021
Reflections on Gratitude for 2020Finding gratitude in the middle of a pandemic that has brought upheaval, uncertainty, and a trail of grief throughout our country and the…Dec 1, 2020Dec 1, 2020
The CMS Price Transparency Final Rule: What Hospitals Need to KnowIn less than two months, hospitals across the U.S. will be required to make their price information publicly available, including the…Nov 23, 2020Nov 23, 2020
How to Prepare Your Organization for the Next COVID-19 WaveWith public health experts predicting a second wave of COVID-19 this fall or winter, we can use lessons learned from the first surge to…Nov 20, 2020Nov 20, 2020
Accelerating Innovation in AmbiguityRecently, during a demo of newly available product options and analytics, the client exclaimed, “Wow, this is literally an unmatched pace…Sep 9, 2020Sep 9, 2020
Involving Patients in Their Own Care is More Critical Than EverWhen patients are treated as true partners in their healthcare journey, they are empowered to participate in shared decision making with…Sep 9, 2020Sep 9, 2020